Effective Date: February 1, 2025
Welcome to www.shophob.com. These Terms & Conditions govern your use of our website and services. By accessing or making a purchase on House of Brands (HOB), you agree to comply with the terms outlined below.
1. General Information
- www.shophob.com is operated by House of Brands (HOB).
- We reserve the right to modify these terms at any time without prior notice.
- Continued use of the website implies acceptance of the latest Terms & Conditions.
2. Eligibility
- You must be at least 18 years old to make a purchase.
- By using this website, you confirm that all information provided is accurate and truthful.
3. Product Information & Pricing
- We strive to ensure accurate product descriptions and pricing. However, in case of errors, we reserve the right to correct them.
- Prices are subject to change without prior notice.
- Discounts and promotional offers may be limited to specific products and timeframes.
4. Orders & Payments
- All orders are subject to availability and acceptance by HOB.
- Payments must be made via secure payment gateways provided on the website.
- Cash on Delivery (COD) may be available for selected locations.
- We reserve the right to cancel or refuse any order due to pricing errors, suspected fraud, or stock unavailability.
5. Shipping & Delivery
- Orders are dispatched within 24 hours (excluding Sundays & public holidays).
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Estimated delivery times:
✔ Metro Cities: 3-5 business days
✔ Other Cities & Towns: 5-7 business days
✔ Remote Locations: 7-10 business days - Once shipped, you will receive a tracking link via email/SMS.
- Delays may occur due to unforeseen circumstances, and we are not liable for such delays.
6. Returns & Exchange
- We offer exchange within 14 days only for defective or incorrect products.
- No refunds are provided; only product exchanges are allowed.
- To request an exchange, contact us at care@houseofbrands.in or call +91 9871000890 with your order details and product images.
- Products must be returned in unused condition with original packaging and tags.
7. Intellectual Property
- All content on this website, including logos, images, text, and designs, is the property of House of Brands (HOB) and is protected by intellectual property laws.
- You may not use, reproduce, or distribute our content without prior written permission.
8. User Conduct
By using this website, you agree NOT to:
❌ Violate any applicable laws and regulations.
❌ Use the site for fraudulent or misleading activities.
❌ Attempt to hack, damage, or disrupt website operations.
❌ Post or share inappropriate content.
Any breach of these terms may result in account termination or legal action.
9. Limitation of Liability
- House of Brands (HOB) is not liable for any indirect, incidental, or consequential damages arising from website use, product purchase, or service issues.
- We are not responsible for third-party services, such as payment gateways or courier delays.
10. Governing Law & Dispute Resolution
- These Terms & Conditions are governed by Indian laws.
- Any disputes shall be resolved through arbitration in Delhi, India.
11. Contact Us
For any queries regarding these Terms & Conditions, please contact:
📧 Email: care@houseofbrands.in
📞 Phone: +91 9871000890
Thank you for shopping with www.shophob.com! 🚀